Privacy Policy

Detroit Advantage LLC is the business responsible for your personal information. Our office is located at 25205 Plymouth Rd Suite 100, Redford, MI 48239. You can reach us by phone at (313) 859-1113 or by email at support@detroitadvantagellc.com.

Information you give us directly, including:

• Contact details such as name, phone number, email address and mailing address.
• Property owner information such as property addresses, ownership documents, banking details for disbursements, and tax identification information (e.g., for IRS Form 1099 reporting).
• Rental application information such as date of birth, Social Security number, driver's license or government ID, employment and income history, rental history, references, vehicle information and emergency contacts.
• Tenant account information such as lease terms, payment history and maintenance requests, including photos you submit.
• Communications you send us by phone, email, text message or through our website.

Information from third parties, with your authorization where required by law: consumer credit reports, criminal background checks, eviction history, identity verification and income verification from consumer reporting agencies, landlords and employers.

Information collected automatically when you visit our website: IP address, browser type, device information, pages viewed, referring URLs and the date and time of your visit, collected through cookies and similar technologies.

• To provide property management services, including leasing, rent collection, maintenance coordination and owner reporting.
• To evaluate rental applications and screen applicants.
• To process payments, disbursements and security deposits.
• To respond to your inquiries and communicate with you about your property, lease or application.
• To dispatch contractors and vendors for repairs and maintenance.
• To comply with legal obligations, including tax reporting, fair housing laws and court orders.
• To protect the safety and security of our properties, residents, staff and website.
• To improve our website and services.

We do not sell your personal information. We share information only as described below:

• Property owners — we share relevant tenant and applicant information with the owner of the property you apply for or rent.
• Service providers — screening companies, payment processors, accounting and software providers, and maintenance contractors who need the information to do work for us.
• Legal and safety — when required by law, subpoena or court order, or to protect our rights, property or safety and those of others.
• Collections — unpaid balances may be referred to a collection agency or reported to credit bureaus, as permitted by law and your lease.
• Business transfers — in connection with a merger, acquisition or sale of all or part of our business.

We use consumer reports in accordance with the federal Fair Credit Reporting Act (FCRA). If we take adverse action on your application based in whole or in part on a consumer report, we will provide you with an adverse action notice that includes the name and contact information of the reporting agency, and your right to obtain a free copy of the report and dispute its accuracy within 60 days.

We comply with the federal Fair Housing Act and the Michigan Elliott-Larsen Civil Rights Act and do not discriminate on the basis of any protected characteristic.

Our website may use cookies and similar technologies to remember preferences and understand how visitors use the site. You can set your browser to refuse cookies or alert you when cookies are being sent; some parts of the site may not work properly as a result.

If you provide your mobile number, you agree that we may contact you by call or text about your property, lease, application or maintenance requests. Message and data rates may apply. You may opt out of non-essential text messages at any time by replying STOP. We do not share mobile numbers or text messaging consent with third parties for marketing purposes.

We use reasonable administrative, technical and physical safeguards to protect personal information, including restricting access to sensitive information to personnel who need it. No method of transmission or storage is 100% secure. If a security breach involving your personal information occurs, we will notify you as required by the Michigan Identity Theft Protection Act and other applicable laws.

We keep personal information for as long as needed to provide our services and to meet legal, tax, accounting and record-keeping requirements. When information is no longer needed, we securely destroy it, including by shredding paper records and permanently deleting electronic records containing Social Security numbers or financial account information.

• Request access to, or a copy of, the personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete information we are not legally required to keep.
• Opt out of marketing emails or texts at any time.

To make a request, contact us using the information below. We may need to verify your identity before responding.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13. Information about minor occupants listed on a lease is collected from the adult applicant only as needed for the tenancy.

Our website may link to third-party sites such as online payment portals or map services. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last revised. Material changes will be posted on this page.

Questions or requests about this Privacy Policy can be sent to: